BCMC advances care with MEDITECH’s cloud-cased expanse HER

Bradley County Medical Center is proud to announce its adoption of MEDITECH Expanse, a modern, cloud-based Electronic Health Record (EHR) for today’s healthcare needs. Expanse will provide BCMC with a single EHR that seamlessly connects patient records across all care facilities, including the BCMC Rural Health Clinic, starting on Tuesday, Jan. 23.

This shared electronic record will help to guide clinical decision-making by offering a comprehensive view of a patient’s health history, regardless of when or where a patient may have received care. And since the solution is cloud-based, physicians, nurses, and other clinicians at BCMC can use mobile devices to view patient records, place orders, and document care at any time — whether they are in the office, rounding on the floor, or checking their schedule from home.

Expanse includes intuitive, web-based navigation that presents each member of a patient’s care team with real-time information, personalized to their unique workflows. Inherent clinical decision support ensures patient safety and helps clinicians react quickly to fluctuations in a patient’s condition.

Additionally, patients can also easily see new test results, review discharge instructions, and connect with clinicians at Bradley County Medical Center through a secure patient portal. Virtual visit capabilities also provide convenient options for appointments outside of traditional medical settings.

The new patient portal will be available January 23 and can be accessed by clicking on the Patient Portal tab in the dropdown menu under Patients and Visitors on www.bradleycountymedicalcenter.com. Patients will receive instructions how to enroll and information on how to download the mobile app.

This interactive web portal, accessible via any mobile device or desktop computer, gives patients and their families easy, secure access to their health information and providers. Patients can use the portal to:

•      Book and pre-register for appointments; sign consent forms; complete questionnaires; and update insurance information, demographics, medications, and allergies — all before arriving for their visit.
•      Upon arrival, they can complete self-check-in via smartphone, eliminating the need for kiosks and waiting in line to check-in for appointments.
•      Easily access provider notes, radiology reports, and laboratory results; securely message their providers; and request prescription renewals between visits.
•      Grant portal access to family members and caregivers, so they can help their loved ones manage appointments, bills, and conditions.

Clinicians at BCMC will also be able to use the portal to better track their patients’ health progress, with the help of virtual visits and remote monitoring.

•      MEDITECH’s Virtual Care solution enables physicians and patients to schedule online visits for routine appointments. Clinicians can also pre-screen patients with COVID-19 symptoms, and respond quickly to those in need of immediate guidance, while the healthcare organization continues to follow social distancing guidelines.
•      With remote monitoring, patients can upload data from personal health devices and medical device kits into the health portal. By tracking and trending this data, providers can keep a close eye on those patients with chronic or preexisting conditions and adjust treatment accordingly, without always having them come in for an office visit.

Another feature that will be rolling out in the next few days will be patient visit reminders through text message for those who have appointments starting January 23. These are legitimate messages and not spam. They will come from phone numbers with an 870-area code. Patients who have prescriptions electronically prescribed will also get a confirmation text message letting them know it has been sent to their pharmacy.

For the latest news and updates regarding BCMC please like the Bradley County Medical Center Facebook page or follow us on Instagram (BCMCWarren) or X, formerly Twitter (@BCMC Warren). To keep up with the most recent news and updates for the BCMC Rural Health Clinic, please like the BCMC Rural Health Clinic page on Facebook.